Payment Policy
Last updated: November 2, 2026
Currency and checkout
Prices are in USD. Review item prices, applicable taxes and shipping before placing an order. Taxes are not represented as included in product prices. A payment method is available only when displayed for your order during checkout.
Processing and authorization
Your payment provider may place an authorization hold before a charge is completed. An authorization hold is not necessarily a completed charge. Contact us and your provider about a failed payment, unexpected duplicate charge or verification request.
Protecting payment information
Do not email a full card number, CVV, password or account credentials. We do not ask for off-site transfers, cryptocurrency or payment to a personal account.
Refunds and recurring charges
Items in this catalog are offered as one-time purchases. These purchases do not automatically renew.
For an approved return, we will issue the refund to the original payment method within 10 calendar days after receiving and inspecting the returned item. Your bank, card issuer, or payment provider may require additional time to post the credit to your account.
For a payment-status question, contact us with the order number if available, date and amount. A pending authorization is not necessarily a completed charge or a duplicate payment. The approved-return refund period is separate from a confirmed cancellation before shipment. See the Refund Policy for eligibility, exchanges, cancellation requests and return steps.
jejuly · jejuly.com · SILVERTRAIL 18 COMMERCE LLC
100 W 3rd St, Owensboro, KY 42301, United States
support@jejuly.com · (928) 772-5914
Business correspondence address only. This is not a walk-in retail store.
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